Refund policy

Returns

You may request a return within 14 days after delivery. To be eligible, the item must be unused, in the same condition received, and in its original packaging. Proof of purchase is required.

Start every return through our Contact page before sending anything. Returns sent without authorization may not be accepted. The approved return address can vary by product and supplier.

Damaged, defective, or incorrect items

Contact us within 7 days of delivery and include clear photos of the item, packaging, and shipping label. If the issue is confirmed, we will provide the next steps and cover return shipping.

Exceptions

We do not accept used or customer-damaged items, gift cards, personalized items, opened hygiene or personal-care products, or items marked final sale. This does not limit rights provided by applicable law.

Return shipping

For change-of-mind returns, the customer is responsible for return shipping and any non-refundable original shipping charges. Use a trackable service.

Refunds

After an approved return is received and inspected, we will notify you of the result. Approved refunds are issued to the original payment method. Bank or card processing times may vary. Original shipping charges are not refundable unless the item was defective, damaged, or incorrect.

Cancellations

Contact us as soon as possible. We cannot guarantee cancellation after an order has entered fulfillment.